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This is exactly how it's handled from my limited dealings with the machine. Literally no one gives a shit if you make their job 'harder.' They have an endless

This is exactly how it's handled from my limited dealings with the machine. Literally no one gives a shit if you make their job 'harder.' They have an endless treadmill of things to do. Whether it's your 500 page fax or 500 people with a 1 page fax is of no consequence to them. They will work at the same pace either way. In fact their boss might like it because they can try to use it to argue for more headcount which is one of the ways to gain more prestige/power for the managers. I know the things HN hates most are analogies and anecdotes, but here's a chance to torture myself by offering one. I sat down on day at the BMV, to register a kayak. Literally everyone is my state except the wildlife enforcement officers think the whole idea is absolutely absurdly retarded. This was in a jam packed BMV with a long line. No one but one elderly lady even knew how to do it, because most people don't submit themselves to such a stupid idea as registering their kayak, even though it was required. A lady sat down with me, PECKED all the information in over a period of 15 minutes. Then showed me the form. It had the wrong hull number on it, so I told her, and she had to redo it all over again pecking it in for another 15 minutes. After this she still got the hull number wrong. Another 15 minutes later, and she got the hull number yet again. Finally She did it again and still got the hull number wrong yet again and I just gave up and accepted the registration she gave me even though it was completely worthless to me. Not a single person at the BMV gave a single shit that this took this long nor the fact it would hold everyone up, everyone has an endless list of shit to do and there will be more waiting for them tomorrow. If it causes the machine to slow down they could not give one single fuck. They are not the least bit bothered.

TeMPOraL 7mo ago
> Literally no one gives a shit if you make their job 'harder.' They have an endless treadmill of things to do. Whether it's your 500 page fax or 500 people with a 1 page fax is of no consequence to them. They will work at the same pace either way. As they should. They're in this for the long run. It's a marathon, not a sprint. Which means all the author did was to fuck over a couple dozen other disabled people trying to navigate the process. Good job. Were I the reader that donated them that $20, I'd issue a charge back now.
- catapart 7mo ago
  the author didn't make anything harder for anyone because the "fax" wasn't ever even printed, much less caused a backup or even a slowdown at all. the giveaway was having the karen call back to request the person stop. the initial phone call undoubtedly happened, but the fax was consumed by the same systems used in medical offices all around the country, which means that it arrived as a pdf in some repository and it was attached to the client's records in the system. the whole "it has to be a fax" thing is a HIPPA compliance measure about chain of custody, rather than a technological requirement. it "could" be an email, but the data can never at any point be stored in certain ways or in certain locales, or whatever. since most email can't guarantee that, the policies are to only use fax, but then they use a service or application (that provides financial and legal guarantees of custody) to receive incoming faxes as pdfs. sometimes, even as attachments on emails.
  - TeMPOraL 7mo ago
    Irrelevant. Even if you're right, and not merely oblivious to the space of possible deployments of fax handling support in modern offices, the author (or narrator) is clearly proud of their behavior in situation (or story) they posted, so my comment stands.
    - TheOtherHobbes 7mo ago
      The text leans heavily ChatGPT. I suspect this is a revenge fantasy rather than something that actually happened. As for who's responsible - it's a mix. Some people who deal with these situations are doing their jobs because they have no choice. Some are active sadists and do the job because they get to bully the weak. This happens a lot in benefits management, and also in immigration, in most countries.
  - johnnyanmac 7mo ago
    >the author didn't make anything harder for anyone because the "fax" wasn't ever even printed, much less caused a backup or even a slowdown at all. You underestimate government inefficiency. You are correct, but I can also see a system that naively prints whatever is verified as a valid entry automatically.

TeMPOraL 7mo ago

> Literally no one gives a shit if you make their job 'harder.' They have an endless treadmill of things to do. Whether it's your 500 page fax or 500 people with a 1 page fax is of no consequence to them. They will work at the same pace either way. As they should. They're in this for the long run. It's a marathon, not a sprint. Which means all the author did was to fuck over a couple dozen other disabled people trying to navigate the process. Good job. Were I the reader that donated them that $20, I'd issue a charge back now.

catapart 7mo ago
the author didn't make anything harder for anyone because the "fax" wasn't ever even printed, much less caused a backup or even a slowdown at all. the giveaway was having the karen call back to request the person stop. the initial phone call undoubtedly happened, but the fax was consumed by the same systems used in medical offices all around the country, which means that it arrived as a pdf in some repository and it was attached to the client's records in the system. the whole "it has to be a fax" thing is a HIPPA compliance measure about chain of custody, rather than a technological requirement. it "could" be an email, but the data can never at any point be stored in certain ways or in certain locales, or whatever. since most email can't guarantee that, the policies are to only use fax, but then they use a service or application (that provides financial and legal guarantees of custody) to receive incoming faxes as pdfs. sometimes, even as attachments on emails.
- TeMPOraL 7mo ago
  Irrelevant. Even if you're right, and not merely oblivious to the space of possible deployments of fax handling support in modern offices, the author (or narrator) is clearly proud of their behavior in situation (or story) they posted, so my comment stands.
  - TheOtherHobbes 7mo ago
    The text leans heavily ChatGPT. I suspect this is a revenge fantasy rather than something that actually happened. As for who's responsible - it's a mix. Some people who deal with these situations are doing their jobs because they have no choice. Some are active sadists and do the job because they get to bully the weak. This happens a lot in benefits management, and also in immigration, in most countries.
- johnnyanmac 7mo ago
  >the author didn't make anything harder for anyone because the "fax" wasn't ever even printed, much less caused a backup or even a slowdown at all. You underestimate government inefficiency. You are correct, but I can also see a system that naively prints whatever is verified as a valid entry automatically.