4 ms·
It makes a lot of sense. I would also try to get my customers to do work for me if I were confident they would never churn.
by bloppe 7mo ago
It makes a lot of sense. I would also try to get my customers to do work for me if I were confident they would never churn.
- toast0 7mo agoI will do the work for them (typically paid for by my employer) iff I can expect them to fix it. Blackbox debugging is a PITA, which is part of why I prefer open source, but it is what it is... If something is broken, and I can get it fixed by putting in the time to get a good report, and etc and they fix the thing, then I'll do it. But if they don't fix the stuff, I have no shortage of things to fix myself.