Bigger one: * Predictability - eliminating the number of unknown factors that could cause a person to have issues using their computer. Reminds me of how a sec

Bigger one: * Predictability - eliminating the number of unknown factors that could cause a person to have issues using their computer. Reminds me of how a secretary I serviced was somehow able to install Google Desktop back in the day, and how that caused a massive argument between my boss and theirs when their computer needed to be re-imaged. Most IT approved programs are known to store user data in known locations on a computer, which makes backups and restorations very easy. Stuff like Google Desktop did not do that, which means likely breaking someone's workflow in the re-image process.