> If airports were in control the the user experience, I bet you would see a lot better outcomes. Would you? It's not like I have a choice of which airport to

> If airports were in control the the user experience, I bet you would see a lot better outcomes. Would you? It's not like I have a choice of which airport to fly out of. Maybe New Yorkers have options, but for the rest of us, there is only one that is an option.