Related - Monro Muffler Brake apparently switched to an offshore call center model to handle scheduling every single auto shop location. I hear nothing but comp

Related - Monro Muffler Brake apparently switched to an offshore call center model to handle scheduling every single auto shop location. I hear nothing but complaints from both fellow customers as well as the shop managers themselves about their local phone number being ripped away from them and handed off to a call center to try to schedule vehicle service from thousands of miles away.