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Although only a vanishingly small percentage of Google users can call and complain. Blog or tweet or post to HN and hope Matt Cutts sees it and notifies the rig
by veidr 14y ago
Although only a vanishingly small percentage of Google users can call and complain. Blog or tweet or post to HN and hope Matt Cutts sees it and notifies the right team, maybe.
- mh- 14y ago>Blog or tweet or post to HN and hope Matt Cutts sees it and notifies the right team, maybe. It seems that's more or less the quasi-official support channel even for paid services from Google.
- Matt_Cutts 14y agoA team of Googlers could have been working on this in parallel to Tom. I'm guessing that a sudden drop of queries like that would cause people at Google to start digging into what happened. I don't know either way, because network ops and BGP is pretty far from my area (search quality).