I'm also glad for this. I've always had a love/hate relationship with Yelp. Sometimes there are places that I've known forever to be a hidden gem. Now they've

I'm also glad for this. I've always had a love/hate relationship with Yelp. Sometimes there are places that I've known forever to be a hidden gem. Now they've become Yelp 5-star and the place gets great business but wait times are always an hour. Sometimes I'm in a new city and I just Yelp for the latest and greatest. This can lead me to some of the best food I've had, complete with menu suggestions and tips from other users. This is where Yelp really excels. It gives great businesses the business they deserve. Where Yelp fails me is when restaurants get hurt by harsh and poorly written reviews. A few one stars will even make people avoid a business. I've been to a ton of 3 star restaurants personally recommended to me by a friend and they've been fantastic. When I read the Yelp reviews people will rate 1 star for entirely subjective reasons, even worse for poor service when the explained situation seems completely one-sided. It's one thing to give a highly rated place a second opinion, saying it's overrated. It's another thing to harm an innocent small business and in a way preventing other people from giving the place a chance. And even with well-reviewed places, for large cities there are hundreds of great places buried in the 4-star <100 reviews list. How many people really scroll past the 5 or 6th page when viewing Most Reviewed and Highest Rated? The last straw would have to be the extortionist behavior of their sales team. But, that's an entirely different story.