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Yes, and no. The problems of what movies I might like or what music I like are also entirely human, but Netflix and Pandora have been doing a way better job of
by unoti 14y ago
Yes, and no. The problems of what movies I might like or what music I like are also entirely human, but Netflix and Pandora have been doing a way better job of figuring that out than Yelp has. And what motivation does Yelp have to do better, anyway-- they don't get their money from me, they get it from venue providers both awesome and terrible.
- panabee 14y agoThe motivation is to improve their service or risk losing users like you. They have no business model without happy users.
- mbesto 14y agoNetflix and Pandora are largely frictionless experiences. If I spend the money and time to get in a cab in NYC to go to a restaurant that sucks, I'm upset. That's the problem that Yelp is trying to solve. I can't quickly "change the channel" with Yelp, or any sort of ratings for that matter. It isn't a technical or algorithmic problem, it's a human one that doesn't scale well. Quantify != Qualify.
- deleted 14y ago[deleted]