2 ms·
It is technically possible for mandatory 15 minute support call wait times to increase total user happiness by lowering average wait time in the queue.
by Footnote7341 8mo ago
It is technically possible for mandatory 15 minute support call wait times to increase total user happiness by lowering average wait time in the queue.
- midtake 8mo agoNot if un-happiness compounds over time spent in a hold queue, and instant responses produce asymptotically incalculable happiness.