3 ms·
My first thought was "wow, those assholes." But my second thought was... how did they make their PBX do that? Is this actually a feature that PBX vendors ship?
by ryukoposting 7mo ago
My first thought was "wow, those assholes."
But my second thought was... how did they make their PBX do that? Is this actually a feature that PBX vendors ship?
- f_devd 7mo agoWouldn't be surprised if they have their own internal PBX system with a SIP trunk
- ryukoposting 7mo agoSigh. VoIP makes everything less interesting.
- justin66 7mo agoI mean, any system has the ability to play a message before putting the call into a queue. Make the message fifteen minutes of muzak…
- tiagod 7mo agoMany call centers have these privacy messages that play before you're actually put on hold. Just use the same feature with a 15min of waiting music.
- ryukoposting 7mo agoAh, so that the music changes and/or clips when you jump into the call queue. That way, you know you just got mishandled for 15 minutes. Diabolical.
- deleted 7mo ago[deleted]