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I know I'm going to sound like a broken record but I really appreciate what Airbnb and some of their hosts did during this time. Airbnb waived transaction fees

by colmvp 14y ago

I know I'm going to sound like a broken record but I really appreciate what Airbnb and some of their hosts did during this time. Airbnb waived transaction fees while some hosts (encouraged by the company itself) significantly dropped their rates so that people in areas affected by the Hurricane could find an affordable place to stay. Both the company and hosts could've easily taken advantage of the situation and jacked up their rates. But they didn't.

flyinRyan 14y ago
They didn't do this out of the goodness of their own hearts (well, they might have but why would we assume that?). It's great PR. Just book the lost revenue under advertising expense. Not everyone can do that though, for some emergencies for you are emergencies for them too and raise their prices.