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I find that context has a strong affect on how I decide to communicate. How I respond to communication in a professional setting, both emotionally as well as pr
by mayhemducks 7mo ago
I find that context has a strong affect on how I decide to communicate. How I respond to communication in a professional setting, both emotionally as well as practically, depends on whether the message is an asynchronous medium like email, or a fully synchronous medium like a face to face meeting in person. It depends on what I'm doing in the moment, what I have been doing recently, and what I will be doing in the near future. It depends on who is communicating to me, their role within the organization, how their role relates to mine, whether it is one-to-one, or one-to-many, or many-to-many. And a whole host of other contextual things, some even subconscious.
There are times when I become very tilted if I feel like someone else is not respecting my time. There are other times when I become similarly frustrated if I feel like someone else is not allowing enough time to discuss something important, or if they seem like they are being dismissive of a topic I care about.
My own emotional response to communication is another input I can use to evaluate reality. My emotions are indicators of certain things, but they are not straightforward, flashing neon signs that explain exactly what's going on in clear and simple terms. The gut thoughts need to be combined with the brain thoughts for a more complete picture, and that increases uncertainty.
The situation also matters. If I am debugging a problem in production that is costing the organization, and therefore me, a lot of money, most of my focus is going to be dedicated to finding and fixing the problem. If you interrupt that with "how was your weekend?" you can probably expect me to be like, "what is wrong with you? can't you see this plane is on fire?". This is my emotional reaction. My rational reaction is - if you aren't helping, you are in the way. This reaction is due 100% to the way I was brought up - when I wasn't helping I WAS in the way, and I would be asked by my parents step aside, watch and learn. And that was the right thing to do because it improved safety and lowered risk.
My point is, there is an infinite pool of influences that contribute to the way people choose to communicate. And the way someone chooses to communicate is not always 100% under their conscious control - some of it is instinct, more like a reflex.
I very much value clear and straight-forward communication that respects everyone's time - in the right context. And my own expectations of this kind of communication has damaged my relationships on numerous occasions as well.
I also very much value the creative process of talking things through - in the right context. I also tend to find this draining. If there is too much of it all at once, I have to recharge somehow.