Wow that is a lot of complaining about nothing. Getting an email about a recall is painful? You think the vendor posting a recall notification in a newspaper w

Wow that is a lot of complaining about nothing. Getting an email about a recall is painful? You think the vendor posting a recall notification in a newspaper works better? Or did you expect a personal phone call? Really, what is the problem? Why did you call tech support? This is a recall, not something that can be fixed over the phone. You should have followed the first advice to make an appointment. And really, what is the problem of having to make an appointment for the Genius bar? Have you ever been in an Apple Store recently? It is crazy busy. You want an appointment. I've done this three times now, including for an iMac that needed something fixed. You make an appointment through their web site, show up on time, things get fixed right away or they take your hardware in. Both times it worked really well. I have nothing good to say about Apple support. Nothing but complaining going on here. Move on.