3 ms·
In this case it would have been best to allow customer to get his product back not-replaced/not-repaired so he could seek other options, like repair. It is like
by whatevaa 7mo ago
In this case it would have been best to allow customer to get his product back not-replaced/not-repaired so he could seek other options, like repair. It is likely that only one of the sticks was bad, and a single good stick is worth 2x refund price. Buying a single not matching stick would have been better than this.