Sometimes talking to an AI bot feels like when Plankton put Spongebob's brain into a robot and the robot still would not listen to Plankton at all lol. I was on

Sometimes talking to an AI bot feels like when Plankton put Spongebob's brain into a robot and the robot still would not listen to Plankton at all lol. I was on the phone with a bot the other day and it acknowledged it couldn't help me with my issue, but it still wouldn't let me speak to a real agent.