Ask HN: Getting Someone at Facebook to Listen

I'm sure this has been asked a million times, but how can we reach a human at Facebook to plead a case? Our small Indiana county has a Facebook group. Local news is limited here, so Facebook has become an enormously important means of communication. Some of the commentary in the group gets political, and heated, and that's fine, that's what we're there for. It's an important way for the 16,000 members in this county to know what's going on. The group got banned, and no one knows why, and there's (practically) no appeal. Just some bot that is programmed to say no. How can we reach someone to get it turned back on? This is a big deal in a very small place.