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Why is all green in the status page? Really really annoying.
by erkanerol 7mo ago
Why is all green in the status page? Really really annoying.
- colinbartlett 7mo agoThe Apple status pages (both of them) are some of the worst of the big league offenders, perhaps second only to Microsoft. Full disclosure, I operate a product that compares official outage acknowledgment to actual outage impact times. (Which I won't mention to avoid self-promotion.) For this specific incident, I saw the alert come across my Slack at 19:02 UTC. We received over 100 reports of this outage before the official acknowledgement was posted by Apple on their status page at 21:37 UTC. Shortly after their acknowledgment, the reports fizzled out and then Apple marked the incident as resolved about 20 minute later. The whole outage lasted about 4 hours from first report to last and wasn't acknowledged by Apple until 3.5 hours into it.
- navigate8310 7mo agoWhat's worse is when some service providers simply post a resolved message that is not linked to any outage.
- fragmede 7mo agoThat you experienced. There's tons of things to complain about, vendors being over communicative shouldn't be one of them.