Both Windows and Mac OS are going through a rough patch. I think these mature OSs have most things that users want, and since incremental polishes don't give pe

Both Windows and Mac OS are going through a rough patch. I think these mature OSs have most things that users want, and since incremental polishes don't give people promotions, executives go for major changes that almost always degrade the product. One way I phrased it to a friend was: "if you try to make a radical improvement to a spoon, chances are you'll make it worse". I think there's plenty to do in both products, but they are not sexy things that drive upgrade conversations.