Definitely agree that more data would be helpful, like: - What was churn rate before? - Is (new churn + snooze) greater or less than original churn? - What per

Definitely agree that more data would be helpful, like: - What was churn rate before? - Is (new churn + snooze) greater or less than original churn? - What percentage of customers come off of snooze and repurchase? Without more information, it's impossible to pinpoint whether it really is an effective strategy or just makes a nice headline.