This is ridiculous. They tell you ahead of time it cost money to list the item. Then they charge a % of the sale. He still had an auction. Surely he knew it was

This is ridiculous. They tell you ahead of time it cost money to list the item. Then they charge a % of the sale. He still had an auction. Surely he knew it was at least possible to have an auction fail. I just sold my 4s when I got my 5 for 350 and had no problems at all. He got a bit unlucky, they refunded everything but the listing fee, and he gets really pissed at them over 2 bucks? eBay has to balance buyer vs. seller needs and that is not easy. Without the buyers you wouldn't have the market to sell it. Take the refund and try again or sell it on Craigslist. I bet you have more scammers there. (I tried Craigslist first and then settled for eBay after being asked to mail the phone to an overseas cousin 5 times)