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I posted this because while I was not affected by Sandy, I did lose my apartment to a fire a few years ago and had to deal with the same thing from Direct TV.
by wheelerwj 14y ago
I posted this because while I was not affected by Sandy, I did lose my apartment to a fire a few years ago and had to deal with the same thing from Direct TV. I got send to collections for the cost of the satellite, the receivers, and the failure to maintain the last part of the contract even though I was homeless.
I am a business person and I understand that profitability is the bottom line, but these companies make billions of dollars and this is unacceptable behavior from community members. Those rules and return policies are put into place to prevent theft, not to handle disasters, personal or national.
- Someone 14y agoOn the other hand, imagine the effort Comcast would have to make to verify each such claim. If they don't verify such claims, I bet they will get at least a hundred scammers for every real claim, once their leniency becomes known. In this case, the only thing I see is that this may not be the best moment to bring that message, but I also wonder how anybody would even think of giving Comcast a call so short after this happened to them.
- wheelerwj 14y agohaha, that was my first thought too. But thinking back, I was on the phone within a day or two... I guess we all deal with stress differently. "Honey, the house is on fire..." "I better call Comcast and cancel internet for the winter."