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Interesting. I see the box as rented equipment, temporarily owned by the homeowner. Anything that happens to the box during the rental period is something the r

by enoch_r 14y ago

Interesting. I see the box as rented equipment, temporarily owned by the homeowner. Anything that happens to the box during the rental period is something the renter is responsible for. I'm actually surprised that your old cable company replaced the lightning-damaged box. But judging from the response here, clearly lots of other people think of the box as a part of Comcast's infrastructure that happens to be portable. And from that point of view, it makes sense for Comcast to eat the cost--just like they'll eat the cost of their cable lines being torn up in the hurricane. And I suppose that if the vast majority of people have the latter view when they're signing up for cable, then Comcast should probably change their policies to fit that model, and just charge for loss or damage caused by the user.

Turing_Machine 14y ago
"Anything that happens to the box during the rental period is something the renter is responsible for." Most rental contracts (for anything) that I've seen make the owner responsible for normal wear and tear and so-called "Acts of God". If you rent an apartment, you're not generally responsible for the rebuilding costs if it gets blown away in a hurricane or tornado. Here's an example lease: http://www.sitenet.com/toolkit/lease/database/l12.htm http://www.sitenet.com/toolkit/lease/database/l12.htm
cowsaysoink 14y ago
I pay the monthly fee for my dsl modem because it comes with insurance and if the box breaks, which they seem to do, I don't eat the $100 dollar or more fee for a new one, the phone company ships one. Now it really depends on how it is done but when I had comcast I did the same thing and I was always able to get someone on the line to replace it on their dime because of the monthly fees. Granted I never have had a hurricane blow through an office I think most of the time they are willing to work with you.

by enoch_r 14y ago

Turing_Machine 14y ago

"Anything that happens to the box during the rental period is something the renter is responsible for." Most rental contracts (for anything) that I've seen make the owner responsible for normal wear and tear and so-called "Acts of God". If you rent an apartment, you're not generally responsible for the rebuilding costs if it gets blown away in a hurricane or tornado. Here's an example lease: http://www.sitenet.com/toolkit/lease/database/l12.htm http://www.sitenet.com/toolkit/lease/database/l12.htm

cowsaysoink 14y ago

I pay the monthly fee for my dsl modem because it comes with insurance and if the box breaks, which they seem to do, I don't eat the $100 dollar or more fee for a new one, the phone company ships one. Now it really depends on how it is done but when I had comcast I did the same thing and I was always able to get someone on the line to replace it on their dime because of the monthly fees. Granted I never have had a hurricane blow through an office I think most of the time they are willing to work with you.