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There's a follow-up by The Consumerist. Once they got in contact with Comcast, Comcast predictably changed their tune: http://consumerist.com/2012/11/01/comcast
by JeremyBanks 14y ago
There's a follow-up by The Consumerist. Once they got in contact with Comcast, Comcast predictably changed their tune: http://consumerist.com/2012/11/01/comcast-knows-that-your-storm-ravaged-house-might-explode-would-really-like-its-cable-box-back/ http://consumerist.com/2012/11/01/comcast-knows-that-your-st...
- dromidas 14y agoHeh I'm sure they realized the guy posted an article on a website and that if they didn't do something ASAP their Comcastic reputation would become even more Comcastic.
- smsm42 14y agoRight, just as I said above - once it is escalated to the level where people are allowed to think it becomes completely possible to be flexible.
- Evbn 14y agoConsumerist performed the escalation.