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> ... but I might be open to Hetzner hosted servers instead for a massive enough cost reduction. Don't use Hetzner for anything actually important to you. :(

> ... but I might be open to Hetzner hosted servers instead for a massive enough cost reduction. Don't use Hetzner for anything actually important to you. :( As to why: https://news.ycombinator.com/item?id=45481328 https://news.ycombinator.com/item?id=45481328

nine_k 8mo ago
A good business would send you a warning a month before your credit card expires, not after the fact.
- stephenr 8mo ago
  For some reason parent is using the word "expired" when they really mean "cancelled by the issuing bank".
gizzlon 8mo ago
To be honest, I find it hard to believe this is common. They have been around for ages and are quite beloved by many. Maybe something went wrong in this case? Guess I will find out, think my cc expires soon. Also, you can pay by bank transfer, at least for dedicated.
- justinclift 8mo ago
  > To be honest, I find it hard to believe this is common. I agree. But it still happened, with literally no warning (I actually checked), and their support staff refused to even call me to get updated card details when I was in the middle of an actual cyclone. ie phone service worked, internet didn't Directly impacting our customers, who were extremely unhappy (to say the least). "Fuck Hetzner!" is not nearly strong enough to convey the sentiment.
  - stephenr 8mo ago
    I mean, the context here is that a company stopped providing services after a bank cancelled a credit card they had been charging. For all they know, your legitimate charges were the fraudulent charges that triggered the cancellation. I cannot fathom why you keep using the term "expired" when that is a very different scenario to "cancelled by the issuing bank".
    - justinclift 8mo ago
      > For all they know, your legitimate charges were the fraudulent charges that triggered the cancellation. Literally years of paying the bills. ;) > I cannot fathom why you keep using the term "expired" when that is a very different scenario to "cancelled by the issuing bank". That seems like a you problem. No worries, hope your day is going ok.
      - stephenr 8mo ago
        > That seems like a you problem. I dunno man, it wasn't me having a breakdown in public because I forgot to update a biller after I cancelled my card.

nine_k 8mo ago

A good business would send you a warning a month before your credit card expires, not after the fact.

stephenr 8mo ago
For some reason parent is using the word "expired" when they really mean "cancelled by the issuing bank".

gizzlon 8mo ago

To be honest, I find it hard to believe this is common. They have been around for ages and are quite beloved by many. Maybe something went wrong in this case? Guess I will find out, think my cc expires soon. Also, you can pay by bank transfer, at least for dedicated.

justinclift 8mo ago
> To be honest, I find it hard to believe this is common. I agree. But it still happened, with literally no warning (I actually checked), and their support staff refused to even call me to get updated card details when I was in the middle of an actual cyclone. ie phone service worked, internet didn't Directly impacting our customers, who were extremely unhappy (to say the least). "Fuck Hetzner!" is not nearly strong enough to convey the sentiment.
- stephenr 8mo ago
  I mean, the context here is that a company stopped providing services after a bank cancelled a credit card they had been charging. For all they know, your legitimate charges were the fraudulent charges that triggered the cancellation. I cannot fathom why you keep using the term "expired" when that is a very different scenario to "cancelled by the issuing bank".
  - justinclift 8mo ago
    > For all they know, your legitimate charges were the fraudulent charges that triggered the cancellation. Literally years of paying the bills. ;) > I cannot fathom why you keep using the term "expired" when that is a very different scenario to "cancelled by the issuing bank". That seems like a you problem. No worries, hope your day is going ok.
    - stephenr 8mo ago
      > That seems like a you problem. I dunno man, it wasn't me having a breakdown in public because I forgot to update a biller after I cancelled my card.