3 ms·
This makes sense? User-facing touch points: everything a user can interact with Sign-up friction: self explanatory Stickiness: less bounce rate Lean: don't
by financltravsty 7mo ago
This makes sense?
User-facing touch points: everything a user can interact with
Sign-up friction: self explanatory
Stickiness: less bounce rate
Lean: don't overload with touch points/bloat
- throwaway173738 7mo agoYou’re actually using jargon to explain jargon here. Try explaining all of this from the user’s perspective.
- financltravsty 7mo agoWhich terms/explanations are confusing?
- iso1631 7mo agoSign-up friction, bounce rate, touch points, bloat
- financltravsty 7mo agoSign-up friction: how much effort it takes to sign up; many times because it's hard to find the sign up page or the page itself has too many steps Bounce rate: a bounce is someone visiting your site and not signing up. A bounce rate is the amount of people that do this compared to sign ups Touchpoints: things a user interacts with, like a landing page, a nav bar with a sign up button, the sign up page itself, forms on that page, etc. Bloat: too much "stuff" that is unnecessary towards some end goal like too much copywriting on the landing page, or too complex of a sign up flow, etc. This isn't snark, but this is all industry standard terminology.
- throwaway173738 7mo agoIndustry standard terminology is definitionally jargon. Like if you look in a dictionary you’ll find that as one of the definitions.
- satvikpendem 7mo agoTerms of art exist, and none of these are unknown terms to people in the field. Jargon is specifically used to communicate certain ideas without defining each and every single term. If you were in an aerospace field and people started talking about various types of engines and propellers, you'd be expected to know what it means, but for some reason people think computing and UX is somehow different, as if a lay person should perfectly understand it without learning any new terms.