Whenever these situations come up, the solution is always "more train." I suspect "MOAR PAIN" would have a better outcome. People check out, during training; e

Whenever these situations come up, the solution is always "more train." I suspect "MOAR PAIN" would have a better outcome. People check out, during training; especially the type of training that is designed to shield the organization from lawsuits, and are given by uninspired, bored speakers. Some high-profile object lessons are more likely to have an effect.