I think you're all missing a key part of the equation here. It was the OEM who configured the OS, the OEM who selected the panel, and the OEM who advertised the

I think you're all missing a key part of the equation here. It was the OEM who configured the OS, the OEM who selected the panel, and the OEM who advertised the feature that presumably went into my buying decision. If my (windows+skype) looks bad and my friend's otherwise identical (windows+skype) laptop from another brand looks fine, I'm blaming the vendor. Who, coincidently enough, is the party that takes the economic hit if I return it. OEM's know this deep in their core - and this is one of the significant reasons you haven't seen them pushing devices that require scaling for normal eyesight.