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Yeah, this is along the lines of my worry. Sorry, I know I included no context. I plan to offer tech support (predominantly email) for the inevitable holes in
by timf 18y ago
Yeah, this is along the lines of my worry. Sorry, I know I included no context.
I plan to offer tech support (predominantly email) for the inevitable holes in the documentation. And I think it would be insane to presume I could (without years and years of work) make the docs perfect or the UI etc. "perfectly obvious" (the no-docs-needed ideal).
So if I translate the marketing to other languages, this would have to, what, be accompanied with a "tech support in english only" warning?
This is a micro-isv, cannot hire tech support yet. But the application would certainly be useful for people who only knew a bit of English. Offering them lower prices would be fair on some level, but that doesn't seem feasible tactically.