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Airbnb waives fees for Hurricane Sandy affected area
- paulgb 14y agoBecause they're still insuring the rentals, they're presumably taking a loss to do this, not to mention leaving a lot of money on the table due to increased demand. Very cool of them.
- pedalpete 14y agoYou're right about it being very cool of them, but I also suspect that the brand recognition and coverage they'll get from doing this will more than make up for any loss. Not that I'm saying that is why they are doing it, it's the right thing to do, it's a great thing to do.
- paulgb 14y agoI totally agree. I just like when good business is aligned with doing "the right thing", and companies think long-term enough to see that.
- pyre 14y ago> the brand recognition and coverage they'll get > from doing this will more than make up for any loss This is not easily quantifiable, and therefore people that spend too much attention to 'bean counting' will just see this as a loss (and possibly not even do it in the first place).
- juneyham 14y agoI work for Airbnb and was involved in the discussions leading up to our decision to waive fees and generally reach out to our community to help those affected and displaced by Sandy. This was 100% due to our concern for the community and the stories coming out of the East Coast about all those impacted. We all came together--multiple departments across the company--and rallied quickly to make this happen. It was very, very cool to witness.
- bitcartel 14y agoBased on figures from your website, the service fee for hosts is 3%, while the fee for guests is between 6 to 12%. Do you have a projection of how much money your customers will save? Also why waive fees rather than make a donation to the Red Cross or other relief organisations? Crunchbase puts Airbnb funding at $220 million (with $100 million raised this September) so there seems to be a fair bit of cash floating around.
- colmvp 14y ago"Also why waive fees rather than make a donation to the Red Cross or other relief organisations?" I'm not sure what is the point of asking this is. Lessening the cost of accommodations for people in these areas can sometimes have just as much of a direct influence as donating to a relief organization. Airbnb could've easily taken this opportunity to raise the fee due to say, rising demands (ahem... Uber) or done nothing at all (because they have no obligation) but instead opted to make it slightly easier financially.
- tgrass 14y agoThere does not seem to be any snark or condescension in the question. Which makes me wonder why the comment is getting downvoted. Which is too sacred to critique, the disaster relief or Airbnb? Neither should be above it.
- deleted 14y ago[deleted]
- bitcartel 14y agoRegarding the Uber comparison: Is there anything to stop Airbnb hosts from raising prices?
- deleted 14y ago[deleted]
- juneyham 14y ago
- bitcartel 14y agoThe fee waiver does not include Port-au-Prince and other affected areas in the Carribean. http://www.guardian.co.uk/world/2012/oct/29/caribbean-nations-hurricane-sandy http://www.guardian.co.uk/world/2012/oct/29/caribbean-nation...
- 3JPLW 14y agoFor their... two listings I see in Port. Granted, the do have quite a few more in Jamaica, Dominican Republic and Puerto Rico. But the latter two weren't hit nearly as badly.
- colmvp 14y agoWhat a contrast from Uber.
- kyro 14y agoYeah, decided to try Uber to get to the airport today, even with the $40 discount for first-time users, I ended up paying $75 for a 20-minute ride. Last time I'm using them.
- easytiger 14y agoI had a look at Uber, and the only thing i can think of is they are basing their entire model on the assumption that every customer is expensing each journey.
- random42 14y agoContext for the uninitiated, please.
- DanBC 14y agoUber is "everyone's private driver". They've increased their prices. Some people accuse them of gouging. Other people say that prices must increase after catastrophe, to reward people taking the risk of providing the service / goods. UBER (https://www.uber.com/cities/san-francisco https://www.uber.com/cities/san-francisco) Uber increases prices (http://news.ycombinator.com/item?id=4725789 http://news.ycombinator.com/item?id=4725789)
- retube 14y agoyeah but the risks are different. An uber driver is potentially exposing himself and vehicle to the hostile elements. An ubder driver might have otherwise decided not to make himself available at all without the extra cash incentive.
- pbiggar 14y agoI wonder if Uber had waived their fees at the start, would they have ridden this out in style like AirBnb?
- bgallegos 14y agoSo smart. I received so many emails from NY-based tech companies over the last few days. While I feel bad for them, I'm also in NY and in the same situation. But they insist on my attention. I love what Airbnb did here. Give give give give ... then ask. It actually feels authentic probably because it's a truly authentic gesture from them. Great way to do business.