4 ms·
This mentality is how you get "Hi, thank you for your message, please take a look at our following FAQ guides: - I forgot my password Was this answer useful
by TZubiri 8mo ago
This mentality is how you get
"Hi, thank you for your message, please take a look at our following FAQ guides:
- I forgot my password
Was this answer useful to you, or would you like more links to our FAQ? Before we give you a link to what used to be a talk to a human line, but which has been replaced by another chatbot in a sort of Matryoshka"
- Sohcahtoa82 8mo agoAnd that's fine. If a user forgot their password, they shouldn't be calling support unless the reset password flow is breaking somehow.
- xigoi 8mo agoThe point is that in this scenario, the user did not forget their password; they have a different problem.