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Lemons do happen with Apple Silicon. I had a Mac Studio that would kernel panic on a semi-weekly basis. Apple Care put me through the reinstall OS / remove al
by bobbane 7mo ago
Lemons do happen with Apple Silicon.
I had a Mac Studio that would kernel panic on a semi-weekly basis. Apple Care put me through the reinstall OS / remove all external devices tap-dance for weeks, insisting that hardware was the last thing to suspect - before Apple Silicon, kernel panics were almost always hardware, particularly RAM.
Ultimately I bought another Studio and swapped it in - kernel panics went away. With that evidence, Apple acknowledged the problem and exchanged my Studio for another one from the factory. I returned the swap unit within the 30 day window, so it didn't cost me anything but annoyance.
- darkwater 7mo agoNeeding to shell out... what? 2000 bucks to prove Apple Support they were wrong seems a very, very bad sign for that Support. Even if you got them back.