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> automatically kicking a user off would also probably be bad. No. "Sorry, subscription has expired, please re-up your account" is an extremely reasonable UX.

by Ntrails 7mo ago

> automatically kicking a user off would also probably be bad. No. "Sorry, subscription has expired, please re-up your account" is an extremely reasonable UX. The whole "free period but we'll auto bill you after" is a shitty dark pattern that mostly exists to extract value from life admin errors. The people who got enough value to justify the cost would've paid anyway.

flaviolivolsi 7mo ago
Or you can just add a reminder before the free period expires
- recursive 7mo ago
  You can do that, but that's a dark pattern.
- yunwal 7mo ago
  Or they could just not autocharge people, or allow people to decide whether to autorenew or not when they sign up. The fact that they don't do that shows that they're trying to pull one over on people.
piokoch 7mo ago
Exactly, this is one step from selling older people overpriced pots and rugs.