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This is precisely why we have a self host requirement for all of our software. We did have a ton of stuff in salesforce but due to a number of problems with sal
by meaty 14y ago
This is precisely why we have a self host requirement for all of our software. We did have a ton of stuff in salesforce but due to a number of problems with salesforce availability and the inevitable problem of relying on British Telecom's infrastructure monkeys, it got moved to a locally hosted dynamics CRM solution with off site transaction log shipping should the office catch fire.
Cost a small fortune but there is nothing more expensive than not being there for your paying customers.
- kami8845 14y agoIf you don't mind my asking, who is `we` in this?
- meaty 14y agoWe have a comms NDA which prevents me revealing the company name but we're in the financial sector and are an old fashioned "enterprise company".
- kranner 14y agoJudging by current Twitter traffic for @trello, there is a clear need for a self-hosted version.
- tghw 14y agoThat's not going to happen.
- jonny_eh 14y agoIt'd be a smart way for them to finally make money off of it.
- tghw 14y agoI'm no longer with the company, so I may be out of date, but the consensus was that it was just too expensive to support licensed products if it weren't necessary. The thing that people don't take into account is that there are an endless number of server configurations that can screw up the application, and for a small company, dealing with each one of those is quite expensive. So what's the alternative? Keep it hosted-only. The downside is that, yes, outages like this happen. But I would argue that, on the whole, the overall Trello downtime has been far less than the cumulative downtime of people trying to run it themselves. Moreover, this was an extremely unusual storm. Buoys reported waves 5 times higher than anything on record. My guess is, the cost-benefit analysis is still solidly in on the side of having a hosted product in an easily accessible data center.
- shadytrees 14y agoBased on my past experience working on self-hosted Kiln, I firmly believe creating a self-hosted version would cost more than it would rake in. It's different for every product and it's different for every company, though. (Sorry for the conversation derail.)
- dholowiski 14y agoFogbugz has a self hosted version too, it's your choice which one to use.
- cube13 14y agoThe opposite is what happened with the company I work for. They brought all the email server management in-house, probably cost a lot of money, took a while, and when they finally turned it on... half the company was without reliable email for about a month.