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Companies like Burger King spend significant amounts of money on quality control, including customer service interaction. (Hence, mystery shopping being a thing
by boplicity 7mo ago
Companies like Burger King spend significant amounts of money on quality control, including customer service interaction. (Hence, mystery shopping being a thing.) I wouldn't be surprised if they find more ways to add AI into the loop, including analyzing photos of produced food, on top of analyzing customer service interactions, just as a cost saving measure.