If customers were being malicious the normal process would be to - block them by their IP accepting that if they are being a SNAT or CG-NAT legit customers may

If customers were being malicious the normal process would be to - block them by their IP accepting that if they are being a SNAT or CG-NAT legit customers may be blocked for a while. Adjust procedure based on whatever attack tools and resources are being utilized. - have internal meeting with head of legal, all the C-levels, head of customer support - send cease and desist emails from the legal department and/or cancel their accounts or just: - coordinate with the FBI, provide logs and specific customer information to FBI or whichever agencies are appropriate for the customers physical locations on file. - get a cup of coffee and maybe put some Kava in it to stay awake but also chill. Work on other tasks until the FBI wants more logs or whatever. - maybe guess why customers are being buttholes and if the company actually did something to deserve it. Maybe update CV. Go for a walk with head on a swivel in case angry customers are in parking lot. Sit on thinking chair (toilet).