We had Joel Spolsky saying that users don't read back in 2000, around the same time that Steve Krug published _Don't Make Me Think_: https://www.joelonsoftware.

We had Joel Spolsky saying that users don't read back in 2000, around the same time that Steve Krug published _Don't Make Me Think_: https://www.joelonsoftware.com/2000/04/26/designing-for-people-who-have-better-things-to-do-with-their-lives/ https://www.joelonsoftware.com/2000/04/26/designing-for-peop... So was the learned helplessness already ingrained by 2000? How far back does it go?