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We are in violent agreement about that point. Where we seem to disagree is that I don't think they're entitled to also keep the customer's annual subscription p
by sowbug 8mo ago
We are in violent agreement about that point. Where we seem to disagree is that I don't think they're entitled to also keep the customer's annual subscription payment when they've decided they want out of the contract.
- renewiltord 8mo agoI think they could make a good case for a prorated refund in either small claims or as a class action.
- meling 8mo agoWhat happens if the customer ask his credit card company to do a chargeback?
- lelanthran 8mo ago> What happens if the customer ask his credit card company to do a chargeback? Then google will presumably perma-ban that user (and all accounts for that user) across all its services (gmail, etc).