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> I’m standing outside an Oakland apartment I’m trying to tour, punching the same code into the keypad over and over again. The door won’t budge. My fiancé and
by randycupertino 8mo ago
> I’m standing outside an Oakland apartment I’m trying to tour, punching the same code into the keypad over and over again. The door won’t budge. My fiancé and I repeatedly call the number provided for “immediate help,” but for 10 minutes, we get nothing but the flat, looping responses of an automated voice.
> Despite the fact that this Jack London Square complex has over 280 units, there is no on-site leasing office and no human agent to answer our questions — or, more importantly, to actually let us in. Instead, the entire process has been outsourced to artificial intelligence. We were trapped in a digital loop until, finally, a human had to intervene and remotely unlock the door for us.
> In my recent East Bay apartment hunt, I encountered AI everywhere I looked, from chipper leasing agents who turned out to be bots to Craigslist scams. While I was surprised to find the landscape so changed from the last time I moved, I quickly learned my experience was not unique.
Having managed 32 units I see why apartment managers want to outsource showings to AI agents if they can. It was easily the biggest time-sink.