I'm not suggesting he work himself into a foaming-at-the-mouth sort of rage, but there's an unsettling disconnect between the subject matter -- the plight of ge

I'm not suggesting he work himself into a foaming-at-the-mouth sort of rage, but there's an unsettling disconnect between the subject matter -- the plight of generations of students caught in bad public schools -- and his emotional tone. Personally, I value sincere communication and feel a little anxious when someone is forcing me to read between the lines. There is a place for justified anger in communication, as long as it remains civil. As for the practical consequences, if there is a congruency between the words and how they are expressed (body language, tone, etc.), the message tends to land a little heavier.