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Building the community will be the success or failure of this project. We've seen it with the Raspberry Pi and (to some extent) Ubuntu. They aren't the best pro
by alexchamberlain 14y ago
Building the community will be the success or failure of this project. We've seen it with the Raspberry Pi and (to some extent) Ubuntu. They aren't the best products in their field (IMHO; I've not made anything better), but they have the best community. These days that means more than a mail list; it's the forum and Q&A (stack exchange) sites as well.
Dear Founders, please please set up a Q&A site. They are much more effective than forums.
- DanBC 14y agoSome bits[1] of the Ubuntu community are decidedly sub-optimal. Less bad than other parts of the Internet, but still not what I'd use as an example of good practice. [1] Sprawling support, often including support from people who know very little about Linux or Ubuntu; gently toxic development lists.
- alexchamberlain 14y agoI think Ask Ubuntu is good; of course, you need to watch the reputation of answerers.
- malandrew 14y agoI think any community the size of Ubuntu is going to have parts that are sub-optimal. I think it's unavoidable at that scale.
- malandrew 14y agoDo you see anything wrong with using StackOverflow to manage community Q&A over self hosted? Also, are there any good self-hosted versions of StackOverflow? Is there a way to use SO on your company site in a way that works as a portal to SO, but with all the Q&A visibility limited to tags/queries relevant to your product?