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I don't agree with: >Do you have a sales team? If customers need to call in and speak to engineers or other non-business people to negotiate sales, that sucks
by icelancer 14y ago
I don't agree with:
>Do you have a sales team?
If customers need to call in and speak to engineers or other non-business people to negotiate sales, that sucks. Having inbound sales people is a vital part of any good mid-sized company.
- famousactress 14y agoIf you need humans to sell things, then of course I agree that you ought to have a sales team. I would just rather work somewhere that doesn't need humans to sell things. The problem I have with sales is that they're often very good at what they do. Once you have sales, you have two products. Your sales folks, and the thing people think they're paying you for. It gets hard to know which one is failing, or worse.. succeeding.
- icelancer 14y agoAt some point if your company is any good, you WILL need humans to sell things. People will want to call in for more information, and the job of the person taking that informational call is to convert them. Unless you're Google where you don't give a hoot. Not everyone is secure with a "F you, sign up online or else" policy. Good salespeople with domain expertise can be exceedingly helpful at introducing direction to the company - not just automatons who sell things.