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The warranty/guarantee is different from the average lifetime of the device, which is defined in the law as the average period a device must maintain its workin
by close04 8mo ago
The warranty/guarantee is different from the average lifetime of the device, which is defined in the law as the average period a device must maintain its working parameters stated by the manufacturer.
In some countries a fridge is expected to have a lifetime of 10 years but a warranty of 2 years. So in theory if you could prove that the fridge cannot meet the expected average lifetime, the cooling ability decreases below the stated parameters much earlier, then it becomes the manufacturer’s responsibility.
- Macha 8mo ago> then it becomes the manufacturer’s responsibility. Note that it becomes the _sellers_ responsibility - this might be the manufacturer if you bought it direct, but otherwise it’s the retailer
- close04 8mo agoYou are correct, I wanted to say the manufacturer is ultimately responsible. The consumer deals directly with the seller but the manufacturer still takes over when the seller doesn't exist anymore.