You did’t even have to argue with Jansport. The threading was coming undone on my 15 year old Jansport backpack, so I mailed it in, they fixed it, and sent it

You did’t even have to argue with Jansport. The threading was coming undone on my 15 year old Jansport backpack, so I mailed it in, they fixed it, and sent it back to me. Still using it almost 30 years after originally buying it,