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I’ve spent the last 14 years in PM and Engineering roles. One thing I've consistently seen is that the technical skill of fixing a P0 is often undermined by the
by pingananth 8mo ago
I’ve spent the last 14 years in PM and Engineering roles. One thing I've consistently seen is that the technical skill of fixing a P0 is often undermined by the 'soft skill' of reporting it to leadership.
Engineers often over-explain, while CEOs just want to calculate business risk. I’ve been using these two frameworks (SIR/SIEN) to decouple technical investigation from executive communication. I'm curious if other teams have formalized communication protocols, or if it's mostly handled by a 'shield' person (like a Director or Senior PM)?