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and what if I want the replies to be in my own tone of voice so they don't sound like AI?
by rpuiu 8mo ago
and what if I want the replies to be in my own tone of voice so they don't sound like AI?
- sara_builds 8mo agoGreat question! That's exactly what Voice Profiles are for. In the dashboard, you can set up: - Your business description (so AI knows context) - Voice instructions (e.g., "friendly but professional", "use humor", "keep it short") - Example responses you've written before - Custom sign-off The AI uses all of this to match your tone. So if your style is casual and witty, responses will sound casual and witty. If you're more formal, it adapts. The goal is that responses sound like YOU wrote them, not a bot. Most users tweak their voice profile once and then forget about it.