SaaS is very much not my area of expertise, but this makes sense to me: https://x.com/DavidOndrej1/status/2019126831761572169 https://x.com/DavidOndrej1/status/

SaaS is very much not my area of expertise, but this makes sense to me: https://x.com/DavidOndrej1/status/2019126831761572169 https://x.com/DavidOndrej1/status/2019126831761572169 TLDR excerpt: - Top layer — the AI agent. The thing that actually executes the work. - Middle layer — the SaaS UI. The dashboards, the workflows, the buttons you click. - Bottom layer — systems of record. The databases, CRMs, and ERPs that store the real data. Right now, value is getting sucked upward into the agent layer and downward into the data layer. Everything in the thin middle gets crushed.