I had an issue with one of my Sprites (Fly.io also runs sprites.dev) and the CEO responded to me personally in less than 10 minutes. They got it fixed quickly.

I had an issue with one of my Sprites (Fly.io also runs sprites.dev) and the CEO responded to me personally in less than 10 minutes. They got it fixed quickly. I was a free customer at the time. I pay for it happily now.