Companies only show their incompetence by sending these letters. You know what we do when spammers get through our filters, or people make posts on our company

Companies only show their incompetence by sending these letters. You know what we do when spammers get through our filters, or people make posts on our company discussion forum that contravenes our TOS? We hire dozens of lawyers, file multiple lawsuits against them, and fight it in the courts to the bitter end!! No, that's not what we do. We improve our spam filters. When people find away around 'the system', we can either fix 'the system', or change the expectations of what people will use 'the system' for. ('The system' can be anything, it doesn't even have to be internet or contract related.) Suing people and hiring lawyers is what clueless people with technical and social incompetence do because they are bullies.