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I agree with taking him down in this case. A quick Google search would reveal that it's been done before and taken down before. Southwest goes above and beyond
by telecuda 14y ago
I agree with taking him down in this case. A quick Google search would reveal that it's been done before and taken down before.
Southwest goes above and beyond the industry norm for making air travel painless (I fly them every week) and they have the right to keeping people from gaming the system.
The best solution I've found is to set your calendar reminder for 24hrs before your flight, with the confirmation number in the "Where" field, then quick copy/paste into their smartphone app. Takes two seconds and always gets you on the A-List. If that's too much work for you, pay them $10 for Early Bird.
This guy will make it more painful for the rest of us when they add CAPTCHAs.
- bo1024 14y ago> I agree with taking him down in this case. A quick Google search would reveal that it's been done before and taken down before. Only for commercial sites, right? Anyway, if he just distributed the source code, there'd be nothing to stop people from running this on their own computers, I'd think.
- telecuda 14y agoI agree. And I don't think it poses a real problem if a very small percentage do this. The problem is when instead of paying Southwest $10 for Early Bird a large group uses this guy. I find it wonderful that I don't need to pay a premium for an exit row or aisle seat, unlike other airlines. I'm openly biased toward Southwest, but only because they've earned it.
- dangoldin 14y agoAnd if too large of a group uses it then some will start paying the $10.
- qq66 14y agoYour second paragraph seems as though you're arguing that Southwest's high level of customer service somehow affects the ethics of making a site like this.
- telecuda 14y agoI am arguing that (beyond their legal right). I can overlook someone circumventing a company who treats their customers poorly, but I believe a company who excels at customer service deserves a higher level of support in return from their customers. "Do unto others," if you will.