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My favorite example annecdote: when signing up to pay for Dropbox, I got pretty far along the tunnel. I think after giving Credit Card details, but I'm not sure
by edanm 14y ago
My favorite example annecdote: when signing up to pay for Dropbox, I got pretty far along the tunnel. I think after giving Credit Card details, but I'm not sure. At that point, I was presented with a choice: "Pay monthly ($10 per month)" or "Pay Yearly ($8 per month, paid in advance".
Being faced with this question, I decided to think about it, then left the page and didn't sign up. I did end up signing up a while later, so maybe this doesn't mean anything, but I could definitely imagine not remembering and ending up never signing up.
And all they had to do to was add another option: "Sign up for monthly billing ($10) per month. Don't worry, you can later convert to a year and start saving from that point".
- gaborcselle 14y agoI think Freshplum is a YC startup trying to solve exactly this problem for online retailers / subscription services: https://freshplum.com/ https://freshplum.com/